If you’re using the Ratoc USB->SCSI adapter, set up the adapter with the Ratoc utility to “Mass Storage” mode. Try setting the time between the power on and the SCSI bus reset to 40. If you’re using a Ratoc Firewire-SCSI adapter, you may need to configure one of the options. If VueScan is crashing, try a newer USB cable and/or a different USB port. If it doesn’t, try powering off the computer, powering off the scanner, powering on the scanner and then powering on the computer. If VueScan doesn’t see your scanner on Mac OS X, first make sure that “About This Mac” (in the Apple menu) in the USB devices section can see the scanner.
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